Head of Trust & Safety

Job Description

Key Responsibilities

• Lead global trust, safety, and platform integrity operations.
• Develop policies for abuse, fraud, and moderation.
• Manage escalation workflows for critical safety incidents.
• Oversee content moderation quality and enforcement accuracy.
• Partner with legal, compliance, product, engineering teams.
• Analyze risk trends, threats, and user harms.
• Build scalable safety processes, tools, and dashboards.
• Train teams on policy, ethics, and investigations.

Skill & Experience

• Strong experience in trust and safety operations.
• Deep knowledge of content moderation policy frameworks.
• Excellent risk assessment and crisis management abilities.
• Strong leadership, communication, and stakeholder management skills.
• Understanding of fraud, abuse, compliance, investigations.
• Data-driven decision making and analytical problem-solving skills.

Note: Salary depends on experience and skills and is paid in local currency.