shayal shishtika

Shayal ShisHtika

534 Redstone View NE, Calgary, AB |  368-993-2032 | shayalshistika123@gmail.com

PROFESSIONAL STATEMENT

Motivated and detail-oriented professional with a background in accounting, procurement, administration, cashier and customer service. Proven ability to support and manage inventory and deliver exceptional customer service in both retail and office settings. Experience in purchase order management and administrative support

skills and qualifications

·       Great communication in both Hindi and English and customer service skills

·       Detail oriented, reliable and the ability to multitask and work under pressure

·       WHMIS – Certificate of Completion (online training course)

·       Highly skilled and up to date with social media and adaptable to other technologies

·       Ability to work independently and as a part of team

·       Proficiency in MS Office (Word, Excel, Outlook, PowerPoint), strong computer skills

·       Knowledge of accounting software’s (MYOB, Pronto, Forti Client)

·       Strong organizational and time management skills

·       Experience with data entry and financial record keeping

·       Adaptability to fast-paced and changing work environments

Work Experience

Front Desk Agent                                                                                                                                   Current
Four Points by Sheraton and Element by Westin  – Calgary, Alberta Canada

·       Greet and register guests, provide prompt and courteous service to meet goals

Process check-in/check out guests in a friendly and professional manner, providing information on hotel services and room location to guests
Ensures hotel keys are distributed to the appropriate guests and that guest privacy is maintained.
Knowledge in Lightspeed software and vision line.
Perform other reasonable job duties as requested by Supervisors.
Handle cash, process debit and credit card transactions
Promptly answer the telephone using positive and clear communication.
Carry out all Guest Services and cashiering duties achieving accuracy
Report any maintenance, security, or safety issues to the appropriate staff.
Junior Accountant                                                                                                          Nov 2023 – May 2025

PKF Aliz Pacific Chartered Accountants – Nadi, Fiji

·       Assisted in verifying and balancing bank statements and cashbooks to help maintain accurate records while complying with company policies

·       Helped itemize annual bank statements to outline income and expenses for clients and small businesses.

·       Entered data for Value Added Tax (VAT) filings on a monthly and quarterly basis.

·       Supported the collection and processing of documents related to payroll and tax

·       Coordinated with clients to ensure timely submission of financial information and compliance documents.

·       Provided general administrative and customer service support including answering and making phone calls, scheduling meetings, directing client inquiries

Purchasing Assistant                                                                                                    Nov 2021 – Oct 2023
Jack’s of Fiji Department – Nadi, Fiji

·       Allocated merchandise across retail locations for the children’s category.

·       Maintained weekly distribution and sales tracking reports for inventory control

·       Monitored inventory levels and coordinated supply orders to maintain stocks.

·       Prepared detailed purchase orders, including product codes, item descriptions

·       Requested and reviewed supplier quotations and followed up on purchase orders to ensure timely confirmations and deliveries.

·       Coordinated with international suppliers on estimated time of arrival (ETA) and managed logistics, including shipping arrangements

·       Worked closely with retail managers and category buyers to gather in-store feedback, assess product performance, and support purchasing decisions.

Cashier                                                                                                                                 Sep 2021 – Nov 2021
Consumers Supermarket Ltd – Nadi, Fiji

·       Operated a point-of-sale (POS) system to process cash, debit, and credit card transactions accurately and efficiently.

·       Handled cash with attention to detail, providing correct change, maintaining balanced cash drawers and maintaining cleanliness of the checkout area

·       Greeted customers in a friendly manner and provided excellent day-to-day service to enhance the shopping experience, maintain clear and concise communication

Education and additional training

Caregiving Fundamentals Cluster 1, Red Cross                                          Feb 2023 – June 2023
University of the South Pacific (USP) – Lautoka, Fiji

Bachelor of Commerce in Accounting & Economics                                   Jan 2018 – Dec 2020
University of Fiji – Fiji

Purchasing & Procurement Basics Certificate                                                                          Jul 2022
University of the South Pacific (USP) – Lautoka, Fiji

Availability

Full-time, part-time

References

Available upon request