Service Asset Configuration Management Consultant

Job Description

Service Asset Configuration Management Consultant ensures accurate control of IT assets and configuration items, supporting ITSM processes, compliance, risk reduction, and operational efficiency through structured governance and lifecycle management strategies.

Key Responsibilities

• Manage configuration management database and asset lifecycle
• Maintain accurate configuration item records and documentation
• Ensure compliance with ITIL and governance standards
• Coordinate asset audits and reconciliation processes
• Identify configuration discrepancies and implement corrective actions
• Support change management and release management processes
• Develop asset tracking policies and procedures
• Generate reports for stakeholders and management.

Skill & Experience

• Strong knowledge of ITIL framework principles
• Expertise in configuration management database tools
• Analytical skills for asset data validation
• Experience with IT service management platforms
• Excellent documentation and reporting capabilities
• Strong stakeholder communication and coordination abilities.