Hanika Gutierrez
About Candidate
Hanika is a versatile HR and Operations professional with over a decade of experience spanning performance management, employee lifecycle, learning and development, HRIS administration, and media operations.
She excels at streamlining HR and operations processes, improving data accuracy, and aligning people strategies with business objectives. Proficient in ServiceNow and Power BI, she leverages data analytics to support decision-making, monitor KPIs, and drive employee engagement.
Hanika thrives in fast-paced, global environments, ensuring compliance, operational efficiency, and cross-functional collaboration. Whether developing learning and development programs or coordinating cross-market campaigns, she consistently brings structure, clarity, and accountability to every initiative.
Location
Education
Work & Experience
• Managed end-to-end employee lifecycle activities including onboarding, offboarding, internal mobility, and leave administration, ensuring a positive employee experience.
• Ensured HRIS data integrity in ServiceNow, conducted regular quality checks, and resolved discrepancies to support accurate HR reporting.
• Coordinated interviews, candidate communication, and evaluation processes with line managers, ensuring a positive candidate experience.
• Designed and facilitated training programs and employee development plans, managed course content, enrollment, attendance, and system administration.
• Tracked internal and external certification compliance, generating Power BI reports for leadership and audit requirements.
• Developed performance frameworks and behavioral competencies aligned with business goals.
• Supported annual performance reviews, development planning, and coaching sessions with managers.
• Analyzed KPIs and performance metrics to support continuous improvement initiatives.
• Managed cross-channel media operations across global markets, ensuring accurate campaign execution, pacing, and delivery.
• Handled budget allocation, reconciled media spend, processed invoices, and ensured billing accuracy in collaboration with finance teams.
• Prepared operational reports, maintained workflow documentation, supported process improvements and cross-functional account coordination.
