Nouman Ahmed

• Administer Microsoft Office 365, including license management, user provisioning,
offboarding, and data backup for deactivated accounts.
• Manage and optimize Ubiquiti Access Points, ensuring seamless client load balancing
and network coverage.
• Lead deployment and configuration of biometric attendance systems, integrating with
third-party HR software for accurate employee tracking.
• Oversee data cloning and disk imaging processes for rapid system recovery and
hardware replacement.
• Administer GURU and EMBED software platforms, managing daily operations, reporting,
and deal configurations.
• Manage POS systems, including creation of new deals and updating product information.
• Configure and maintain receipt printers and barcode scanners for smooth retail
operations.
• Manage digital signage and multiple display screens via Monitor Anywhere software.
• Provide IT support for outdoor events, including temporary network and hardware setups.
• Install and maintain NVR/DVR systems to ensure video surveillance integrity and user
access control.
• Manage Door Access Control Systems, granting and revoking user permissions to
maintain secure facility access.
• Support and maintain LAN/WAN infrastructure, performing routine diagnostics and
upgrades.
• Supervise the laying of new network patches and connections, optimizing infrastructure
for enhanced performance.
• Deliver remote technical support using tools like TeamViewer and AnyDesk.
• Conduct and manage internal and external online meetings, ensuring seamless
communication and technical setup.
• Maintain and audit Active Directory, including user onboarding, password management,
and group policies.
• Ensure regular data backups, enhancing data security and recovery processes.
• Evaluate hardware/software, test new technologies, and implement system upgrades.
• Maintain comprehensive IT documentation, inventory records, and procedural guides.
• Collaborate with vendors and internal teams to resolve escalated issues and optimize IT
operations.