Welfare Officer – Patient Welfare Department

Job Description

Patient Welfare Officers support vulnerable patients by assessing financial needs, coordinating hospital assistance, processing charity applications, maintaining confidential records, and improving access to healthcare services.

Responsibilities

• Assess patient eligibility for financial assistance.
• Coordinate welfare approvals and medical subsidies.
• Facilitate Zakat, donations, and charity assistance.
• Counsel patients and families regarding welfare services.
• Maintain patient welfare records and documentation.
• Coordinate hospital admissions and treatment approvals.
• Resolve patient grievances and welfare concerns.
• Prepare welfare reports and assistance applications.

Required Skills

• Patient welfare management and healthcare coordination
• Financial assistance assessment and eligibility verification
• Hospital administration and patient counseling
• Zakat, charity, and donation management
• Patient documentation and confidential recordkeeping
• Communication, interpersonal, and problem-solving skills

Note: Salary depends on experience, skills, location, and is paid in local currency.