Service Engineer / Manager
Job Description
Service Engineer / Manager handles installation, maintenance, troubleshooting, client support, team coordination, equipment servicing, technical reporting, and customer satisfaction for medical, industrial, electrical, or technical service operations.
Key Responsibilities
- Install, inspect, maintain, and repair technical equipment.
- Handle customer complaints with professional technical solutions.
- Schedule preventive maintenance and emergency service visits.
- Manage field engineers and assign service tasks.
- Prepare service reports, documentation, and performance records.
- Coordinate with sales, operations, and technical teams.
- Ensure spare parts availability and proper utilization.
- Train customers on equipment usage and safety.
Skill & Experience
- Strong troubleshooting and technical problem-solving ability.
- Knowledge of equipment installation and maintenance processes.
- Excellent customer handling and communication skills.
- Team management and service coordination experience.
- Ability to read manuals and technical drawings.
- Basic computer, reporting, and documentation knowledge.
Note: Salary depends on experience and skills and is paid in local currency.
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