Job Description
Salesforce Administrator manages CRM configuration, users, workflows, reports, dashboards, data quality, automation, security, and support to improve sales, service, and business operations using Salesforce platforms effectively.
Responsibilities
- Manage Salesforce users, roles, profiles, and permissions.
- Configure workflows, validation rules, and automation processes.
- Create reports, dashboards, and business performance views.
- Maintain CRM data accuracy, quality, and integrity.
- Support users with Salesforce issues and training.
- Customize objects, fields, layouts, and record types.
- Coordinate releases, testing, updates, and change requests.
- Ensure security, compliance, backups, and access controls.
Required Skills
- Strong Salesforce administration and platform configuration knowledge.
- Experience with reports, dashboards, and data management.
- Knowledge of workflows, flows, and process automation.
- Understanding of roles, profiles, and sharing rules.
- Good communication, troubleshooting, and user support skills.
- Salesforce Administrator certification is highly preferred advantage.
Note: Salary depends on experience and skills and is paid in local currency.