Job Description
OPD Receptionist manages patient appointments, registration, and front desk operations, ensuring smooth outpatient services, accurate records, professional communication, and exceptional patient experience in healthcare facilities daily.
Key Responsibilities
- Greet patients and visitors professionally
- Schedule appointments and manage booking systems
- Maintain accurate patient registration records
- Coordinate with doctors and nursing staff
- Handle billing inquiries and payment processing
- Answer calls and provide information promptly
- Ensure waiting area cleanliness and comfort
- Maintain confidentiality of patient information.
Skill & Experience
- Strong verbal and written communication skills
- Proficient in healthcare management software
- Excellent organizational and multitasking abilities
- Professional appearance and courteous demeanor
- Basic medical terminology knowledge required
- Ability to manage stressful situations calmly.
Note: Salary is disbursed in the local currency of the country of employment.