Intern- Guest Relations
Job Description
Intern – Guest Relations supports hospitality operations by assisting guests, handling inquiries, ensuring satisfaction, coordinating services, and delivering exceptional customer experiences within hotels, resorts, and luxury establishments in Qatar.
Key Responsibilities
- Welcome guests warmly and professionally daily
- Assist guests with inquiries and requests
- Coordinate guest services with internal departments
- Handle reservations, bookings, and confirmations accurately
- Resolve guest complaints politely and efficiently
- Maintain front desk presentation standards consistently
- Support events and VIP guest arrangements
- Document guest feedback and service improvements.
Skill & Experience
- Strong verbal and written communication skills
- Excellent customer service and hospitality mindset
- Ability to multitask in fast-paced environments
- Professional appearance and positive interpersonal attitude
- Basic computer proficiency and reservation systems
- Teamwork ability with cultural sensitivity awareness.
Note: Salary is disbursed in the local currency of the country of employment.
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