Implementation Consultant
Job Description
As an Implementation Consultant at Infosys in South Korea, you will lead requirements discovery sessions, provide platform and configuration consultancy, and map customer use cases to product capabilities. Your role involves building training schedules and delivering sessions, ensuring seamless integration, and supporting clients through the implementation process. This position demands strong analytical skills, technical expertise, and the ability to manage client relationships effectively.
Key Responsibilities
- Lead requirements discovery sessions with clients and stakeholders.
- Provide platform and configuration consultancy to meet client needs.
- Map customer use cases to product capabilities effectively.
- Build comprehensive training schedules and deliver training sessions.
- Ensure seamless integration of solutions into client environments.
- Support clients through the implementation process and beyond.
- Manage client relationships to ensure satisfaction and success.
- Collaborate with cross-functional teams to achieve project goals.
Skill & Experience
- Strong analytical and problem-solving abilities.
- Proficiency in platform configuration and integration.
- Excellent communication and interpersonal skills.
- Experience in client relationship management.
- Ability to deliver effective training sessions.
- Familiarity with implementation methodologies and best practices.
Note: Salary is disbursed in the local currency of the country of employment.
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