Financial Counsellor
Job Description
Financial Counsellors at Memon Medical Institute Hospital guide patients through treatment costs, insurance coverage, billing procedures, payment arrangements, financial assistance, and accurate hospital account management.
Responsibilities
- Explain treatment estimates and hospital charges.
- Verify insurance eligibility and coverage details.
- Counsel patients on available payment plans.
- Coordinate billing, admissions, and insurance teams.
- Prepare accurate patient financial documentation.
- Resolve billing disputes and payment queries.
- Monitor outstanding balances and payment settlements.
- Maintain patient confidentiality and financial compliance.
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Required Skills
- Hospital billing and insurance processing knowledge.
- Strong patient counselling and communication abilities.
- Proficiency in Excel and hospital software.
- Accurate financial documentation and reconciliation skills.
- Empathy, discretion, and conflict resolution skills.
- Knowledge of healthcare financial assistance procedures.
Note: Salary depends on experience, skills, location, and is paid in local currency.
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