Sushama Hande

Ensured strict compliance with SOPs, GLP, biosafety norms, and infection control protocols.
 Performed quality control checks and assisted in audit readiness and regulatory documentation.
 Operated and maintained laboratory instruments, ensuring calibration and performance validation.
 Processed high volumes of patient samples while maintaining accuracy, traceability, and confidentiality.
 Maintained accurate records and reports using LIMS and manual registers as per government standards.
 Collaborated with clinicians, counselors, and public health officials to support timely diagnostic reporting.
 Conducted routine laboratory investigations supporting government HIV/AIDS screening and monitoring programs.

Performed biochemical, microbiological, and hematological tests in a private diagnostic laboratory setting.
 Handled patient sample collection, labeling, processing, and storage with strict quality controls.
 Assisted senior technicians in implementing laboratory quality standards and safety practices.
 Ensured adherence to hygiene, sterilization, and biomedical waste disposal protocols.
 Supported daily laboratory operations in a fast-paced, patient-centric environment

Managed end-to-end operations of the blood collection centre, including sample handling coordination, customer service,
compliance, and daily business administration.
 Drove sales of diagnostic services and Ayurvedic medicines through direct customer engagement, consultations, and
referral-based selling.
 Identified new customers, built relationships with clinics, doctors, and local healthcare providers to expand service reach
and revenue.
 Executed local marketing initiatives, health camps, and promotional campaigns to increase brand awareness and footfall.
 Monitored sales performance, achieved revenue targets, and implemented strategies to grow franchise profitability.