Saba Afshan Ali
About Candidate
Master’s graduate in Foreign Languages and Intercultural Communication with a strong background in customer service, communication, and cross-cultural engagement. Experienced in handling customer inquiries, resolving complaints efficiently, and coordinating with teams in fast-paced environments. Skilled in building positive relationships, delivering high-quality service, and adapting to diverse cultural settings. Multilingual and detail-oriented, with a professional attitude and a passion for hospitality and guest satisfaction.
Location
Education
F
Foreign Languages and Intercultural Communication
2023-2025
Master
B
Bachelor of Studies in English Language (Hons)
2016-2020
BS
Work & Experience
C
Customer Email Handler
04.2023 - 11.2024
Well Connect
Skills
Customer service & guest handling
Communication skills (verbal & written)/Multilingual
Problem-solving & complaint resolution
Intercultural communication / cultural awareness
Awards
W
Winner's Diploma
2022
Awarded Merit Based Scholarship by 'Russian Scholarship Project Association Open Doors "Global Universities"'

