Rhenice Jay Hemildas

• Planned the assigned topics appropriately, then prepared materials for classroom discussion and activities,
such as flashcards, audiovisual aids, and worksheets.
• Organized and administered grade tests and assignments to evaluate students' progress.
• Maintained accurate and complete records of students’ weekly attendance as well as grades.
• Adapted teaching methods and instructional materials to meet students' varying needs and interests.
• Established and implemented rules for behavior and procedures for maintaining order among the students.

• Prepared creative lesson plans and materials for classroom discussion and activities like flashcards,
audiovisuals, and worksheets.
• Observed and evaluated students' performance, behavior, social, and academic development.
• Adapted teaching methods and instructional materials to meet students' varying needs and interests.
• Established and implemented rules for behavior and procedures for maintaining order among the students.
• Conferred with the Thai teachers and administrators to resolve students' behavioral and academic
problems.

• Prepared lesson plans and materials for classroom discussion and activities like flashcards, audiovisuals,
and worksheets.
• Organized and administered grade tests and assignments to evaluate students' progress.
• Maintained accurate and complete records of students’ weekly attendance as well as grades.
• Participated in an English club for students once a week and attended the English Camp once per semester.
• Observed and evaluated students' performance, behavior, social, and academic development.

• Acknowledged all endorsement requests from both Brokers and Direct Clients.
• Evaluated all received endorsements and communicated to the clients for any missing and/ or required
documents based on their policy.
• Responsible for processing all endorsement requests and providing the Monthly Endorsement Report.
• Issued/ booked all endorsements in Premia and coordinated with the Accounts Department for any related issues and/ or any required assistance.
• Assisted the Claims Dept. in the required information concerning the medical insurance records of each
policyholder or member, such as the inception and expiry dates of the member/policyholder, etc.
• Helped in issuing/ booking Generali and other Group Medical Insurance policies in Premia and printing of the medical cards.

• Prepared and compared the table of benefits from various Insurance Providers for both new and renewal
policy inquiries, meeting their specific requirements.
• Reviewed individual applications for insurance to evaluate the degree of risk involved and determine
acceptance of applications.
• Processed new insurance policies and modifications to existing policies; obtained information from
policyholders to verify the accuracy and completeness of information on application forms, related
documents, and company records.
• Prepared addition and deletion requests by the policyholder (s) for both Medical and Life policies.
• Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
• Processed insurance claims and reviewed settled claims to determine that payments and settlements have
been made in accordance with company practices and procedures. Reported overpayments,
underpayments, and other irregularities.

• Studied various insurance companies’ tables of benefits/coverage and policies.
• Gathered and assessed background information and requirements of the clients.
• Prepared quotations and/or proposals specifically for Individual Medical to be presented to the clients.
• Calculated possible risk and decided how much individuals or organizations should pay for insurance.
• Provided Renewal Notice to the clients and processed policy renewals.
• Communicated clearly and effectively with the customer and answered daily queries of the clients.
• Kept detailed records of policies underwritten and decisions made.

• Translated letters of the sponsored children to be conveyed to their Sponsors via e-mail.
• Conducted ocular observation/survey and home visitations around potential beneficiaries.
• Answered telephones, direct calls, and took messages.
• Managed records of office activities, clients’ transactions, and caseloads, etc...
• Maintained and updated filing, inventory, mailing, and database systems either manually or using a computer.
• Reviewed files, records, and other documents to get information, and responded to the client’s case & request.
• Prepared lesson plans with creative activities, taught English, and conducted assessments of the kids.

• Answered telephone, provided information; keyboard correspondence and related matters; prepared and
maintained files and records.
• Prepared general correspondence, memorandums, reports, schedules, purchase orders, and other
materials from rough drafts, copied marginal notes, or verbal instructions.
• Collected and prepared data for records and reports.
• Requisitioned supplies and materials for the office and office copy equipment.
• Operated standard office equipment, including word-processing, data processing equipment, copiers, etc.
• Maintained confidential office-related information.