Mohamed Amine Moncer

Operation Manager – GSI Global Services Industry

Sfax, Tunisia | June 2017 – Aug 2025

·       Led and supervised daily operations for multi-department teams, ensuring alignment with corporate objectives.

·       Implemented Lean 4.0 initiatives that improved operational efficiency by 18% and reduced waste.

·       Monitored KPIs and performance dashboards to identify gaps and drive corrective actions.

·       Coordinated cross-functional departments (production, procurement, quality) to ensure workflow continuity.

·       Managed departmental budgets and tracked expenses to maintain cost control targets.

·       Conducted weekly performance reviews and coaching sessions to enhance team productivity.

·       Ensured full compliance with company policies, safety standards, and regulatory requirements.

·       Identified process bottlenecks and implemented improvement plans that shortened cycle time.

·       Supported senior management in strategic planning and business performance analysis.

·       Controlled operational budgets and costs while maintaining service excellence and optimal resource utilization.

·       Identified operational risks, managed conflict resolution, and ensured business continuity in high-pressure and fast-paced environments.