Manish Kumar Sharma

Dispensing medications accurately while ensuring compliance with prescriptions and Qatar regulations.
Providing expert counseling to patients on proper medication usage, potential side effects, and drug
interactions.
Managing inventory efficiently by maintaining optimal stock levels, minimizing expired stock, and
ensuring availability of critical medications.
Delivered excellent customer service, building strong relationships with patients and healthcare
professionals.
Conducting staff training on pharmacy operations, drug safety protocols, and regulatory compliance.
Planning and conducting audits to ensure staff adherence to Qatari laws, pharmacy regulations, and
internal policies.

Implemented new customer service policies to maximize satisfaction and loyalty.
Handled inventory stock by conducting counting inventory items, checking delivery quantities, reviewing
medication expiration and ordering additional products.
Maintained effective level of medicines and supplies to meet expected demand.
Educated patients about possible interactions and special instructions.
Maintaining compliance with all applicable laws and regulations.
Allocate and manage staff resources according to changing needs of department.

Led a team of pharmacy staff, ensuring adherence to protocols and high-quality service delivery.
Reduced medication errors by implementing systems as highlights specific parts of drug names to
distinguish between similar-looking or sounding drugs.
Implements mandatory double-checks by a second pharmacist or technician before dispensing. Added
an extra layer of verification, catching potential errors that may have been overlooked.
Coordinated with physicians, nurses, and other healthcare professionals to optimize patient care