Kam Rai

QA Analyst
September 26, 1979

About Candidate

QA Analyst with extensive experience leading QA efforts across Agile and Waterfall environments for SaaS, enterprise, high-traffic consumer platforms. Proven ability to lead full QA cycles from requirements analysis through UAT, with expertise in functional, integration, EDI and API testing across web, mobile, CRM, and ERP systems. Skilled in tools such as Azure DevOps, QMetry and Jira to support manual and automated testing initiatives. Recognized for improving QA processes and driving quality outcomes in fast-paced, cross-functional teams.

Location

Education

B
BSsc. with Honours, Business Information Systems 2003
Leeds Metropolitan University

Work & Experience

S
Senior QA Analyst October 2023 - July 2025
EA (Electronic Arts)

Performed QA activities including requirements analysis, test planning, execution, and defect management for a high-traffic, industry-leading gaming platform in an Agile environment.

S
Senior QA Analyst August 2022 - May 2023
Comptrak

Performed QA efforts for a SaaS compensation platform, including estimation, execution, and defect tracking from requirements analysis to UAT delivery.

S
Senior QA Analyst October 2014 - August 2022
Bayshore Healthcare

Led QA planning and execution for large-scale projects and monthly releases, supporting CRM, ERP, and healthcare platform integrations.

Skills

QA Testing
100%
Requirements Analysis
100%
Test Plans, Test Cases, Acceptance Criteria
100%
Functional Testing
100%
UAT (User Acceptance Testing)
100%
Defect Tracking
100%
Regression Testing
100%
Testing Strategies
100%
Test Reports
99%
Test Documentation
100%
Cross-Functional Teams
100%
Communication
97%

Awards

I
ISTQB/ISEB International Software Testing Certificate 2010

ISTQB certification (International)

Video

N/A