Joshua Mwesigwa

• Consolidated daily revenue reports for the 24 story, 296 room property.
• Monitored high volume daily transactions, ensuring accurate revenue recognition for various room
categories.
• Validated the Daily Management Report (DMR) against Property ManagementSystem (PMS) backups.
• Automated the reconciliation of high volume card settlements
• Managed customer files and accounts receivable records, ensuring accurate and timely invoicing.
• Partnered with the Front Office team to resolve billing discrepancies in real-time.
• Reconciled physical delivery notes against purchase orders to ensure the hotel only paid for verified and inspected goods
• Followed up on collections, allocated payments, and performed customer account reconciliations
• Played a key role in the month end close by reconciling 30+ balance sheet account
• Processed receipts and cash transactions in accordance with established accounting procedures.
• Prepared and maintained an up-to-date billing system in compliance with company policie

Coordinating with the engineering department and external contractors for office equipment
repairs and facility upkeep, ensuring zero downtime for critical administrative tools.
• Managing a centralized store containing high value equipment and company assets, ensuring
traceability through serial number tracking and digital registers
• Ensuring Loss Prevention & Recovery by Implementing a strict "Clearance policy for departing
employees, ensuring all company property was returned in good condition, significantly reducing
equipment loss
• Actively assisting in database Management by Utilizing Excel and ERP systems to maintain a
liveAsset register, tracking the lifecycle, maintenance dates, and current location of all deployed
equipment
• Acting as the central point of contact for internal communications, ensuring memos, policy changes,
and event notices were distributed effectively to all hotel staff.