Jesse Bockelman

Senior Analyst Engineer
🪙 140000 / year
January 4, 1991

About Candidate

I am a software engineer with 3 years developer experience and with 7 years in the IT / FinTech industry. With experience in full stack development using cutting-edge web technologies such as Java / J2E / Spring Boot / Spring MVC / Node at a back-end, Javascript (Vue/ React / Angular) at the front-end and familiar with most databases management services (mySQL / PostgreSQL / noSQL). Also familiar with testing tools such as Junit / Citrus / Redux A problem solver at heart who thrives on collaboration within team dynamics. I’m always thirsty for more knowledge with a keen focus to always look at the bigger picture of things but am always happy to freely train others in what I know! My colleagues have described me as dependable with a versatile skillset to handle new and exciting challenges. I follow Agile and SCRUM methodologies, alongside ITIL practices (Stakeholder / Incident / Change / Vendor management), I am proficient with cross team collaboration with accountability to deliver results. I love to show my authentic and friendly self especially when I can be expressive about it too! If I piqued your interest, please take a look at my Skills section for a full list of the technologies I am familiar with or get in touch! jesse.bockelman@gmail.com, or even: www.jessebockelman.me

Location

Education

B
Bachelors Degree of Computer and Mathematical Sciences 2014
University of Western Australia

Dual Major of Applied Mathematics & Computations
• GPA of 4.276
• Current Course Weighted Average Mark of 61.233

Work & Experience

S
Senior Analyst Engineer 14/03/2022 - 05/05/2025
National Australia Bank

• Technical
o Java/Spring Boot components hosted on cloud (Microsoft Azure)
o Fullstack Integration (React JS front end + Java Spring Boot back-End) solution such as consuming RESTful API’s / SQL processing / XML outputs to vendor based SaaS cloud solutions
o Azure Kubernetes Service designing including deployments / operations
o Microsoft Azure environment support, including Azure DevOps
o Development team coordination, including GITHUB review codes and approval of PR’s for component releases
o Database (PostgreSQL) maintenance / support
o Development and operation of Bash / powershell scripting
o Deep dives into unknown code repositories, such as C# for cross team support
o Microservice ecosystem, based on NAB policies
• Job automation (Control-m SME) for Credit Risk
• Quality Assurance support
o Full end-to-end business/functional testing including MQ support (ISACC), J-unit testing
o QA automation testing tool exposure with Java CITRUS /J-Unit
o Front end webservice
o API Testing – Swagger / Postman
• Production
o Strong customer focus with ticketing/ad-hoc email support
o Supporting stake holder deliverables whether they be Project managers, Department Leads, etc
o Agile + SCRUM methodology of work with daily standups, kanban boards and delivery focus (Rally, Confluence and JIRA experiences)
• ITIL Support
o Supporting Incident & Change Management
o Vulnerability remediation of tech stack

S
Senior Technical Support Officer 08/01/2018 - 11/03/2022
SecurePay / POLi (subsidiary of Australia Post)

• Subject Matter Expert for POLi Service;
o QA for Merchant applications
o 1st Escalation Support
o Complaint resolution
o Change requests
o Operations Management
o Team Leader responsibilities
o Team Training
• 3rd Level Support for 3 Online Payment Services (NAB Transact/SecurePay/POLi)
• Ticket Incident Management based on ITIL practises
• HTML inspection of merchants website for more technical support
• Assistance with Reconciliation for merchants

Skills

Java EE / Java Spring Boot
80%
Microsoft Azure (Cloud infrastructure)
69%
GitHub
73%
SQL / PostgreSQL / NoSQL / MSSQL / MySQL
80%
Full Stack Development
80%
HTML5 / CSS3 / Angular / React / Vue / Node
90%
REST API
68%

Awards

I
ITIL 4 Foundation Certification 2019

ITIL accreditation by PeopleCert