Ghada Mohsen Abdul latif Ibrahim

GHADA MOHSEN
Cairo | +20 102 581 4853 | ghada.job25@gmail.com | www.linkedin.com/in/ghada-mohsen
CAREER SUMMARY
Motivated and detail-oriented IT Specialist with approximately 6 years of experience in the IT service field,
demonstrating a strong technical background. Proven ability to manage high-end clients and deliver
exceptional service. Excellent multitasking skills, capable of handling multiple accounts and priorities
simultaneously. Adept at troubleshooting complex issues and ensuring system reliability, actively pursuing
advanced certifications such as CCNA, FCF, FCA, and FCP, seeking a challenging role where I can apply my
technical expertise to safeguard and enhance digital infrastructure within large enterprises.
EXPERIENCE
SENIOR IT SPECIALIST AT Miratech & Advansys EGYPT FROM October 2025 to Dec 2025
• Installed, configured, and maintained PCs, printers, photocopies and other hardware.
• Provided technical support to end users for hardware/software problems.
• Developed and enforced firewall rules and create traffic shaping policies on Sophos XG 210 to limit
bandwidth for specific applications, optimizing network performance.
• Administered file servers, emailservers, backup systems, shared Folders and user accounts.
• Using monitoring tool “PRTG” for monitoring all on-premises devicesstatusthat are connected to the
network.
• Managed Kaspersky Endpoint Security for devices, providing malware protection and threat detection.
• Manage IP CCTV networks.
SENIOR IT SPECIALIST AT KIT Consulting EGYPT FROM July 2025 TO October 2025
• Manage Microsoft Infrastructure with a focus on M365 Products such as Intune, Defender, and
Purview.
• End user support.
• Manage advanced network and security infrastructure topologies.
• Manage IP CCTV networks
• Developed and enforced firewall rules using Fortinet FortiGate to mitigate internal and external
threats for each client.
• Collaborate with the sales and IT supervisor to ensure seamless communication and delivery of IT
services.
SENIOR IT SPECIALIST AT MULTICARE EGYPT FOR PHARMACEUTICAL INDUSTRIES FROM
NOVEMBER 2021 TO JUNE 2025
• Configured and maintained Cisco routers (ISR 4321, 2901) and switches(Catalyst 2960X, 9200 Series),
ensuring network reliability and performance.
• Developed and enforced firewall rules using Fortinet FortiGate 100E and 60F to mitigate internal and
external threats.
• Administered IT systems critical to pharmaceutical operations, ensuring continuous availability.
• Conducted regular hardware diagnostics and upgrades to meet compliance and performance standards.
• Implemented Site-to-Site IPsec VPNs via CLI for secure inter-branch communications.

IT SPECIALIST AT BERNASOS STATIONERY FROM MARCH 2019 – JANUARY 2021
• Designed, implemented, and maintained LAN/ WAN infrastructure
• Installed, configured, and maintained PCs, printers, and other hardware
• Provided technical support to end users for hardware/software problems
• Maintained asset inventory for all IT equipment
• Administered file servers, emailservers, backup systems, and user accounts
TECHNICAL SUPPORT ( ETISALAT UAE) AT RAYA CONTACT CENTER FROM JAN 2018 – FEB
2019
• Resolved customer network and technical issues, including escalation and refund processing.
TECHNICAL SUPPORT (UP QUEUE /GOLDEN) AT TE- DATA FROM JUL 2014 – DEC 2017
• Assisted clients with internet troubleshooting, diagnostics, and scheduling technical visits.
EDUCATION
• Bachelor of Communication and Electrical Engineering from New Cairo Academy – Faculty of
Engineering, 2010. “Certified by the Egyptian Engineers Syndicate”
-Graduation Project: Smart Antenna | Grade: Excellent
• Post Graduate Diploma in Communication and Networking Engineering at NTI – Advanced Network track
from Sep 2017 to Aug 2018
-The three semesters include project management, unified communication systems, advanced
messaging systems, Network performance analysis, information system security, mobile networks,
wireless systems, and software-defined networks.
-Graduation Project: Performance Assessment Challenges of Cellular / WI-FI Data
Offloading Grade: Excellent
CERTIFICATIONS
• FCP_FortiAuthenticator 6.5 Administrator self paced– Fortinet Training Institute – Certified in Oct 2025
• FCA_Fortinet Certified Associate in Cybersecurity – Fortinet Training Institute – Certified in Oct 2025
• Getting Started in Cybersecurity 3.0– Fortinet Training Institute – Certified in Oct 2025
• Introduction to the Threat Landscape 3.0 – Fortinet Training Institute – Certified in Aug 2025
• FCF_Technical introduction to Cybersecurity2.0– Fortinet Training Institute – Certified in Aug 2025
• Malware Analysis Fundamentals – Mahara Tech ITI – Certified in Sep 2024
• Junior Cybersecurity Analyst Career Path – Cisco Skillsfor All – Certified in Sep 2024
• NSE1, NSE2, NSE3 (FortiGate)– Fortinet Training Institute – Certified in Aug 2023
• Network Security – Cisco – certified in Jun 2023
• Cisco Certified Network Associate (CCNA) 200-125 – NTI – Certified in Feb 2020

TRAINING & WORKSHOPS
• Network attacks & Mitigation program – NTI (Online) – March 2023 to June 2023 (score 92%)
• Cybersecurity Workshop – NTI, Smart Village – Sep 2018
• IoT Workshop – NTI, Smart Village – Sep 2017
• Cisco Network Implementation – NTI – Apr 2014
• Enterprise Network Technical Support Program – NTI, Nasr city– Dec 2016–Feb 2017 (Grade: Excellent)
• Global IoT Conference – Bibliotheca Alexandrina – 2018
• GEW at U.S. Embassy American Center,MPL Maadi – 2018
• Summer Training – SYSTEL (Telecom Basics & Mobility Networks), Smart Village – 2015
• Effective Communication Skills – Dale Carnegie – Nov 2015
• ESWD Training – WE, FAWALA Center – 2010
• Office Management Training – Workforce Passport Program – Dec 2015
CORE COMPETENCIES
• Network Security (Cisco, Fortinet)
• Firewall Configuration & Monitoring (FortiGate, Cisco ASA)
• SIEM Solutions (QRadar)
• Site-to-Site VPN, IPSec
• System Administration & Maintenance
• Troubleshooting & Problem Solving
• Excellent Communication & Team Leadership
• Fast Learner with Research-Oriented Mindset
KEY PROJECTS
• Smart Parking System (One Touch): Led a team of 4 at Ain Shams University (I Spark program).
• WPCs Materials Startup: Participated in Woop Startup via ISpark initiative.
ONGOING LEARNING
• CCNP 350-701 – 60% completed
• NSE4 – 40% completed
• eCIR – 40% completed
• MCIT Cybersecurity Certificate – In Progress
LANGUAGES
Arabic: (Native – C2) | English: (B2)