Fatima Jad

Client Engagement
January 7, 1999

About Candidate

Dear Hiring Team,

I hope you are doing well.

I am writing to express my interest in the Business Development Executive position at Qimra Creation. With over two years of experience in client engagement, marketing, and customer relations, I believe I can bring strong value to your team.

In my current role as a Client Engagement Officer at a startup company in Qatar, I manage client relationships, support marketing initiatives, and contribute to business growth strategies. My previous experience includes working in reception and supervisory roles, as well as handling operations and coordination within the aviation and hospitality sectors. These roles have helped me develop excellent communication skills, adaptability, and a strong ability to understand and meet client needs.

I am fluent in both Arabic and English, confident in presentations, and comfortable working in dynamic environments that require professionalism and initiative. I am particularly interested in this role as it aligns perfectly with my goal of growing in business development and contributing to impactful projects.

I would welcome the opportunity to discuss how my background and skills can support your team’s objectives.

Please find my CV attached for your review. I look forward to your response.

Best regards,
Fatima Jad
Phone number: +974 50227127
Email Address : fatimajad09@gmail.com

Location

Education

• Diploma in Mechatronics – Specialized Institute of Aeronautical Professions & Airport Logistics (ISMALA), 2019 • Training in HSE (Health, Safety, Environment), 2019 • International Baccalaureate in Physical Science (French Option), 2017

Work & Experience

C
Client Engagement 1st of August, 2025 - Present
Joy Emerging Consultancy And Services

- Manage and strengthen client relationships, improving retention and satisfaction
- Coordinate between clients and internal teams to ensure smooth operations
- Handle international client interactions across Nigeria and Cameroon remotely
- Support marketing activities and client engagement strategies
- Prepare contracts, reports, and operational documentation
- Conduct interviews and support recruitment processes
- Assist in onboarding and internal procedures

F
Front desk Supervisor June 2024 - july 2025
Delta Hotel By Marriott Cuty Center Doha

- Led front desk operations and supervised team performance
- Managed staff training and ensured service excellence standards
- Resolved escalated guest issues, improving customer satisfaction
- Coordinated with internal departments to ensure smooth operations
- Managed reservations and room allocation using Opera PMS

Skills

Client Relationship Management, Operations Coordination, Recruitment Support, Contract & Documentation Management, Customer Experience (CX), Cross-functional Collaboration, Team Leadership.
100%

Awards

C
Certificate of Achievement – Upselling Performance • Guest Maestro Award – Q4 • Enrollment Excellence Award 1