Carl Joseph Avelino

• Investigate and resolve NCR Counterpoint site-specific issues reported by
clients to ensure operational continuity.
• Develop Counterpoint customizations, including new T-SQL stored
procedures and views for specialized reporting and system functions.
• Assess user requirements and act as a technical liaison for requests, issues,
and change requests.
• Create technical designs based on user and platform requirements.
• Code in T-SQL (stored procedures, triggers, etc.) and design SQL stored
procedures for automation.
• Modify Microsoft SQL Server tables, views, indexes, and related database
objects as needed.
• Code and support Crystal Reports and NiceLabels for operational and
logistics teams.
• Assist with user setup, application permissions, and documentation.

• Designed, built, and configured data and analytics solutions to meet business
process and application requirements.
• Developed and supported SQL and ETL components using Microsoft BI and
Azure data services.
• Performed end-to-end data validation and reconciliation to ensure reporting
accuracy and data integrity.
• Troubleshot BI refresh failures and data quality issues, documented root
causes, and implemented standard fixes.
• Created technical documentation and supported handover activities for
operational continuity.
• Delivered Data and Analytics Bootcamp training on SQL fundamentals, ETL
concepts, reporting, and best practices.
• Mentored bootcamp participants through hands-on exercises, debugging
techniques, and project-based learning.

• Taught core Information Technology subjects: Java Programming, Computer
Fundamentals, and Database Systems.
• Facilitated student learning through practical labs and problem-solving
exercises in SQL and software design.