Abanob Gamal Naom

IT Manager
February 16, 1992

About Candidate

Results-driven IT Manager with 9+ years of experience in IT Operations, Infrastructure Management, Technical Support, Linux Administration, Cloud Technologies, Networking, and Enterprise Collaboration Platforms. Proven expertise in managing IT teams, maintaining business-critical systems, driving digital transformation initiatives, and delivering high-quality IT services aligned with business objectives.
Strong background in Google Workspace Administration, Microsoft 365, Windows Server, Linux (RHEL/CentOS), Network Infrastructure, Virtualization, IT Service Management (ITIL), Information Security, and Vendor Management.

Location

Education

E
Engineering in Electronics & Communications 2010/2015
Medina Academy University, Egypt

Work & Experience

I
Integration Engineer 2022 - 2025
Ericsson Egypt
I
IT Support Engineer 2020 - 2022
Ericsson Egypt
T
Technical Support Engineer 2018 - 2020
Interact Technology Solutions
I
IT MANAGER 2026
Livemall Egypt

. Lead IT operations, infrastructure management, and technology strategy.
• Administer Google Workspace, including Gmail, Drive, Meet, Calendar, Security Policies, and User Lifecycle Management.
• Manage IT assets, software licensing, procurement, and vendor relationships.
• Implement cybersecurity controls, including MFA, endpoint protection, and access management.
• Develop and enforce IT policies, standards, and operational procedures.
• Manage IT support services and ensure achievement of SLA and KPI targets.
• Plan and execute infrastructure upgrades and technology improvement projects.
• Provide executive reporting on IT performance, risks, and strategic initiatives.

Skills

Windows ,Active Directory ,Microsoft 365
99%
Linux Administra􀆟on
100%
Networking & Security
100%
Infrastructure & ITSM
100%

Awards

A
AWS Cloud Practitioner 2024
H
HP & Lenovo Technical Certifications 2018
E
Ericsson Certified Associate – Cloud 2025 - 2028