Sanjay s/o Sreetharan
About Candidate
IT professional with over 10 years of experience delivering Level 1 and Level 2 technical support across
outsourcing, consulting, and oil trading environments. Experienced in managing end-user support, daily IT
operations, user onboarding and offboarding, device deployment, and access management, ensuring smooth
system performance and minimal downtime. Skilled in troubleshooting desktops, laptops, and peripherals within
Windows environments while supporting business-critical applications.
Strong expertise in Active Directory, Microsoft 365 administration, desktop and laptop troubleshooting, VPN,
VDI, and LAN/Wi-Fi connectivity. Experienced in managing shared folder permissions, email systems, and
security filtering, as well as configuring IP desk phones, printers, secure printing, and scan-to-folder/email
services. Also familiar with supporting trading platforms and internal enterprise applications used in business
operations.
Background includes server health monitoring, backup verification, basic VM/VDI support, and server room
operations to maintain infrastructure stability. Proven ability to work independently as an on-site IT engineer,
providing support to regional and remote users while coordinating with vendors, ISPs, and internal teams to
maintain reliable IT systems and efficient business operations.
