Anila vishnu

Receptionist, Administration, Customer service
🪙 1361 / month
April 7, 1992

About Candidate

Motivated Receptionist with experience managing front-desk duties, assisting visitors, handling calls, maintaining records, and supporting office staff. Skilled in MS Office, communication, and multitasking. Committed to providing a welcoming experience and ensuring smooth office operations.

Location

Education

B
Bachelors in English Literature 2016
Mahatma Gandhi Kashi Vidyapeeth, Varanasi
D
Diploma in Hospitality, Travel & Customer care 2012
Frankfinn Institute of Air Hostess Training, Trivandrum, Kerala, India

Work & Experience

A
Administration Specialist 2019 - 2022
Bright Elementary School, Trivandrum, India

• Managed and updated staff records, schedules, and financial reports with accuracy and confidentiality.
• Prepared and processed quotations, purchase orders, and invoices in coordination with vendors and suppliers.
• Coordinated inter-departmental communication to ensure timely execution of academic and administrative tasks.
• Implemented digital and physical filing systems, reducing document retrieval time by 50% and improving data accuracy.
• Monitored office inventory, stationery, and equipment maintenance, resulting in a 15% improvement in operational efficiency.
• Supported the Principal and Management Team with calendar management, meeting minutes, and confidential correspondence.
• Assisted in organizing school events, staff meetings, and parent-teacher conferences, ensuring smooth execution.

F
FRONT OFFICE EXECUTIVE 2014 - 2016
Case Consultant Pvt. Ltd., Trivandrum, India

• Served as the first point of contact for clients, visitors, and partners, ensuring a professional and welcoming reception area.
• Handled appointment scheduling, client documentation, travel coordination, and internal communication.
• Prepared client quotations, reports, and follow-up communications in support of the sales and travel departments.
• Maintained accurate logs of incoming and outgoing correspondence for record tracking and compliance.

T
TRAVEL CONSULTANT 2012 - 2014
South Park Tours & Travels, Trivandrum, India

• Managed end-to-end travel arrangements, including visa processing, flight booking, and hotel coordination.
• Liaised with embassies, airlines, and tour operators to ensure timely service delivery for clients.
• Prepared detailed travel itineraries, cost quotations, and documentation in compliance with travel regulations.
• Maintained up-to-date client records and handled travel insurance documentation with attention to detail.