sajeel ur rehman
About Candidate
· Supported the implementation and maintenance of ICT infrastructure and systems, ensuring 99% operational availability across all platforms and offices.
· Provided technical support to users, resolving 95% of ICT incidents within SLA to maintain continuous business operations.
· Managed LAN/WAN networks, VPNs, servers, and wireless systems, ensuring secure connectivity and optimized performance for field and HQ offices.
· Installed, configured, and maintained Windows operating systems, Microsoft 365 tools, and enterprise software, ensuring user readiness and compliance.
· Supported ERP systems (UMOJA,Quantum,Unall) by assisting with access, troubleshooting, and training users for operational efficiency.
· Maintained hardware and software inventories, updated asset registers in UMOJA, and coordinated disposal of obsolete ICT equipment in line with UN property management rules.
· Prepared and processed ICT procurement requests, including specification drafting, vendor coordination, and Service Entry Sheet (SES) creation.
· Supported cybersecurity initiatives by implementing endpoint protection, access control, and data security policies, achieving zero major incidents.
· Assisted in ICT risk assessment, business continuity, and disaster recovery planning, ensuring data integrity and minimal downtime.
· Delivered ICT and digital literacy training to staff to enhance technical capacity and promote adoption of digital collaboration tools.
· Ensured full compliance with UNOCHA ICT and information security standards, contributing to internal and external audit readiness.
· Acted as liaison between the Country Office and Regional ICT units, ensuring smooth communication and coordinated system improvements.
Additional Responsibilities of Admin, Procurement & Security Operations – UNOCHA Pakistan
· Processed 15+ procurement transactions monthly (LVAs, shopping carts, POs) in UMOJA, ensuring compliance with UN financial procedures and timely service delivery.
· Generated Service Entry Sheets (SES) for vendor payments, maintaining 100% accuracy and on-time disbursements for operational procurements.
· Served as petty cash custodian (USD 5,000 limit) — managed operational expenses and ensured timely reconciliation and reporting.
· Acted as SIOC Manager and Deputy Warden for 35 staff (10 international, 25 national), maintaining staff safety, headcounts, and accountability in emergencies.
· Ensured full SIOC compliance by updating staff movements, travel logs, and field operations, resulting in zero communication gaps.
· Supported administrative coordination between Country Office, Regional Office, and vendors, enhancing efficiency and collaboration.
Location
Education
Work & Experience
• Supported the implementation and maintenance of ICT infrastructure and systems, ensuring 99% operational availability across all platforms and offices.
• Provided technical support to users, resolving 95% of ICT incidents within SLA to maintain continuous business operations.
• Managed LAN/WAN networks, VPNs, servers, and wireless systems, ensuring secure connectivity and optimized performance for field and HQ offices.
• Installed, configured, and maintained Windows operating systems, Microsoft 365 tools, and enterprise software, ensuring user readiness and compliance.
• Supported ERP systems (UMOJA,Quantum,Unall) by assisting with access, troubleshooting, and training users for operational efficiency.
• Maintained hardware and software inventories, updated asset registers in UMOJA, and coordinated disposal of obsolete ICT equipment in line with UN property management rules.
• Prepared and processed ICT procurement requests, including specification drafting, vendor coordination, and Service Entry Sheet (SES) creation.
• Supported cybersecurity initiatives by implementing endpoint protection, access control, and data security policies, achieving zero major incidents.
• Assisted in ICT risk assessment, business continuity, and disaster recovery planning, ensuring data integrity and minimal downtime.
• Delivered ICT and digital literacy training to staff to enhance technical capacity and promote adoption of digital collaboration tools.
• Ensured full compliance with UNOCHA ICT and information security standards, contributing to internal and external audit readiness.
• Acted as liaison between the Country Office and Regional ICT units, ensuring smooth communication and coordinated system improvements.
Additional Responsibilities of Admin, Procurement & Security Operations – UNOCHA Pakistan
• Processed 15+ procurement transactions monthly (LVAs, shopping carts, POs) in UMOJA, ensuring compliance with UN financial procedures and timely service delivery.
• Generated Service Entry Sheets (SES) for vendor payments, maintaining 100% accuracy and on-time disbursements for operational procurements.
• Served as petty cash custodian (USD 5,000 limit) — managed operational expenses and ensured timely reconciliation and reporting.
• Acted as SIOC Manager and Deputy Warden for 35 staff (10 international, 25 national), maintaining staff safety, headcounts, and accountability in emergencies.
• Ensured full SIOC compliance by updating staff movements, travel logs, and field operations, resulting in zero communication gaps.
• Supported administrative coordination between Country Office, Regional Office, and vendors, enhancing efficiency and collaboration.
• Managed IT infrastructure for the Head Office and branch network, ensuring 99% uptime across servers, routers, switches, and wireless systems.
• Provided end-user support for hardware, software, and network issues, maintaining high service quality and timely issue resolution.
• Installed, configured, and maintained operating systems, Microsoft 365 tools, and networked printers, ensuring a standardized and secure ICT environment.
• Maintained accurate IT inventory records, coordinated procurement, and supported asset lifecycle management.
• Assisted in implementing data backup routines and security protocols, ensuring system reliability and data integrity.
• Supported ICT procurement by preparing technical specifications and liaising with vendors for timely delivery and support.
• Delivered user training and technical guidance, enhancing staff competency in digital tools and system use.
• Collaborated with administrative leadership to align ICT solutions with institutional goals and improve operational efficiency.
